A sample, using a made-up practice
A caller who reaches voicemail often tries the next office. This page shows, with your name on it, how each missed call, new-patient form and finished visit gets a friendly follow-up text, with nothing extra for your front desk to do.
This is a sample. The patients below are made up, and no message has been sent to anyone.
Two ordinary days at Maple Grove Family Dental. Pick a tab to replay it.
When a call goes unanswered, the caller gets a text with your booking link. After 9 pm the text waits until 8 am, so nobody is texted late at night.
When someone fills out your new-patient form and agrees to texts, they hear back right away. Reminders follow on day 1 and day 3, and they stop the moment the patient books.
Two hours after a completed visit, every patient who has agreed to texts gets the same request. Each one can leave a Google review or send you private feedback. Nobody is filtered out.
Every text says how to stop. STOP is honoured at once, questions are saved for your team, and HELP returns your office number.
A short summary by email. This one is from the two sample days above.
| Missed-call text-backs | 2 |
| New-patient welcomes | 1 |
| New-patient follow-ups | 1 |
| Review requests | 1 |
| Total texts sent | 7 |
Follow-ups stopped because the patient booked: 1
Patients who opted out: 2
Replies waiting for your team: 1
"Do you have anything Thursday morning?"
These are assumptions, not promises. Move the sliders to match your own office.
Estimated patients recovered per month
Estimated revenue recovered per month
Compared with the Growth plan at $79 a month, that is about the cost.
Arch City Automation is run by Aiden, a college student in Columbus. It is a one-person business, not a big software company, so it is not as polished as the large systems. That is why it costs a fraction of what they charge.
In return you get a simple price, a free first week, one person who answers your emails, and the freedom to cancel with one email.
No contract. Cancel any time with one email, and you are not billed again. Each plan includes up to 500 texts a month.
Missed-call text-back
Missed-call text-back plus new-patient follow-up
Everything, including review requests
Typical setup takes 1 to 3 weeks. Most of that is the phone carriers approving your texting number. Your free week starts the day the texts go live.
Email Aiden about your practice
Or write to archcityautomation@gmail.com. There is no sales call.
New-patient and review texts go only to people who agreed to receive texts. The consent is recorded.
No texts between 9 pm and 8 am. Late calls get their text in the morning.
One reply unsubscribes the number from everything and cancels anything waiting to send.
Every message is logged with its time, recipient and exact wording.
No. Your phones and your team stay exactly as they are. This only acts when a call goes unanswered, when a form comes in, or after a visit is marked complete.
They come from a local number set up for your office and read like a note from your front desk. Replies are saved for your team and listed in your weekly summary.
Texts contain a first name, your office name and your links. They never contain appointment details or health information. Before we handle any patient information we sign a Business Associate Agreement with you.
A missed caller gets one reply to the call they just made. New-patient and review texts go only to people who agreed to texts. Anyone who replies STOP is never texted again.
No contract. Cancel any time with one email, and you are not billed again.
No, and we will not promise one. The estimate on this page uses numbers you can change. The first week is free, so you can judge it on your own calls.
Arch City Automation is run by Aiden, a college student in Columbus. It is a one-person business, not a big software company, so it is not as polished as the large systems. That is why it costs a fraction of what they charge. You approve every word before anything is sent, and you can cancel with one email.