Columbus, Ohio

When your office misses a call, the caller gets a text with a link to book.

A caller who reaches voicemail often tries the next office. Arch City Automation sets up a simple follow-up for dental offices: a text after a missed call, a reply to every new-patient form, and a review request after each visit. You approve every word, and it runs without adding work for your front desk.

Arch City Automation is run by Aiden, a college student in Columbus. It is a one-person business, not a big software company, so it is not as polished as the large systems. That is why it costs a fraction of what they charge. Plans start at $49 a month. The first week is free. If there is anything you do not like, cancel with one email and you owe nothing.

Email Aiden See the sample demo

Three follow-ups, one setup

1. Missed-call text-back

An unanswered call gets a text with your booking link. After hours the text says the office is closed. After 9 pm it waits until morning.

2. New-patient follow-up

A new-patient form gets a reply right away, then reminders on day 1 and day 3. They stop the moment the patient books.

3. Review requests

Two hours after a visit, every patient who agreed to texts gets the same request, with a private feedback option beside the Google link.

Built so you can trust it

Consent first

New-patient and review texts go only to people who agreed to receive texts, and the consent is recorded.

STOP always works

One reply unsubscribes the number from everything and cancels anything waiting to send.

You approve every word

Nothing goes live until you have approved the wording, and every message is logged.

Minimal patient data

Texts carry a first name, your office name and your links. Never appointment details or health information.

How it starts, all by email

Email us. Tell us your practice name. We reply with a demo page that has your name on it.
Fill in a short setup form. Your booking link, your hours, and how you want the texts worded.
Approve every message. We register your texting number with the phone carriers and send forwarding instructions for your phone system.
Go live in stages. Missed-call text-back first, then the rest once you are happy with it.

Typical setup takes 1 to 3 weeks. Most of that is the phone carriers approving your texting number. Your free week starts the day the texts go live. There is no sales call.

Email Aiden See the sample demo